Shipping & Delivery Policy

Effective Date: 06 August 2026
Last Updated: 06 August 2026

Welcome to DigiCoders Technologies Private Limited ("Company", "DigiCoders", "We", "Us", or "Our").

This Shipping & Delivery Policy explains how our services, software, digital products, and training programs are delivered to our customers after successful payment or order confirmation.

As an Information Technology (IT) company, DigiCoders Technologies Private Limited primarily provides digital services and customized software solutions. Since our business operates in the digital domain, we do not manufacture, stock, sell, or ship any physical products.

By using our Website or purchasing any of our services, you acknowledge and agree to the terms described in this Shipping & Delivery Policy.

1. Nature of Our Business

DigiCoders Technologies Private Limited offers technology-driven digital services including, but not limited to:

• Custom Software Development
• Website Design & Development
• Mobile Application Development
• ERP, CRM & HRMS Solutions
• E-Commerce Development
• UI/UX Design
• Digital Marketing Services
• Search Engine Optimization (SEO)
• Cloud Solutions
• Technical Consulting
• Website Maintenance
• Industrial Training Programs
• Summer Training
• Internship Programs
• Professional Certification Courses
• Corporate Training
• Technical Support Services

All of the above services are delivered digitally.

2. No Physical Shipping

DigiCoders Technologies Private Limited does not sell, dispatch, courier, or ship any physical products.

Therefore:

• No courier service is used.
• No logistics company is involved.
• No warehouse dispatch takes place.
• No physical package is delivered.
• No cash-on-delivery (COD) service is available.

Since all services are digital in nature, traditional shipping timelines and tracking numbers are not applicable.

3. Digital Delivery Methods

Depending on the type of service purchased, deliverables may be provided through one or more of the following methods:

• Email
• Client Dashboard
• Student Portal
• Secure Download Links
• Cloud Storage Platforms
• Git Repository Access
• Live Server Deployment
• API Credentials
• Video Conferencing Platforms
• WhatsApp (where appropriate)
• Official Business Communication Channels

The delivery method will depend on the nature of the purchased service.

4. Delivery of Software Development Projects

For software, website, mobile application, ERP, CRM, HRMS, or other customized development services:

Delivery may include:

• Source Code
• Compiled Software
• Website Files
• Mobile Application Files
• Database Files
• Documentation
• User Manuals
• Deployment on Client Server
• Live Website URL
• Technical Credentials (where applicable)

Delivery timelines vary according to:

• Project complexity
• Agreed scope of work
• Client approvals
• Availability of required content
• Third-party integrations
• Testing requirements

Estimated timelines shared during project discussions are indicative and may change due to revisions or unforeseen technical circumstances.

5. Delivery of Training & Internship Programs

For students enrolled in training or internship programs, access may be provided through:

• Student Login Portal
• Learning Management System (LMS)
• Email
• WhatsApp Groups
• Video Conferencing Platforms
• Classroom Sessions (where applicable)

Students may receive:

• Course Access
• Study Material
• Assignments
• Practical Projects
• Live Sessions
• Recorded Lectures
• Certificates (subject to eligibility)

Delivery schedules will depend on the batch calendar and academic plan.

6. Digital Product Delivery

Where applicable, digital products may include:

• Source Code
• Templates
• Design Files
• E-books
• Documentation
• Reports
• Project Files
• Digital Certificates

Such products are delivered electronically after successful payment verification.

No physical media such as CDs, DVDs, USB drives, or printed copies are dispatched.

7. Order Processing

Orders are generally processed after:

• Successful payment confirmation.
• Verification of transaction details.
• Completion of required documentation (if applicable).
• Confirmation of project requirements or enrollment details.

The time required to process an order may vary depending on the nature of the requested service.

8. Delivery Timelines

Delivery timelines depend on the selected service.

Examples include:

• Consultation Services – As per scheduled appointment.
• Training Registration – Usually within 24–48 business hours after payment verification.
• Internship Enrollment – As per batch schedule.
• Software Projects – According to the mutually agreed project timeline.
• Website Development – As specified in the proposal or agreement.
• Mobile Applications – Based on project scope and milestones.

Delays may occur due to incomplete client information, pending approvals, force majeure events, or technical issues.

9. Customer Responsibilities

To ensure timely delivery, customers are expected to:

• Provide accurate contact information.
• Share complete project requirements.
• Submit requested documents on time.
• Respond promptly to approval requests.
• Provide hosting, domain, or server access where required.
• Cooperate during project execution.

Delays caused by the customer may affect the overall delivery schedule.

10. Failed or Delayed Delivery

If digital access or deliverables are delayed due to technical issues, customers should contact our support team.

We will make reasonable efforts to:

• Restore access.
• Re-send download links.
• Re-issue login credentials.
• Resolve server-related issues.
• Assist with technical delivery problems.

11. Third-Party Dependencies

Some services may depend on third-party providers such as:

• Domain Registrars
• Cloud Hosting Providers
• App Stores
• Government Authorities
• Payment Gateway Providers
• SMS & Email Service Providers

Delays caused by these third parties are beyond the direct control of DigiCoders Technologies Private Limited.

12. International Delivery

Since our services are delivered digitally, we can serve customers located in India as well as other countries, subject to applicable laws, payment verification, and service availability.

No international shipping charges apply because no physical goods are shipped.

13. Policy Updates

We reserve the right to modify or update this Shipping & Delivery Policy at any time.

Any revised version will become effective immediately upon publication on our Website.

Users are encouraged to review this page periodically.

14. Contact Us

If you have any questions regarding delivery or access to our services, please contact us:

DigiCoders Technologies Private Limited
Website: https://thedigicoders.com
Email: digicoderstech@gmail.com
Business Hours: Monday to Saturday – 10:00 AM to 7:00 PM (IST)

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Declaration

DigiCoders Technologies Private Limited is an Information Technology and Digital Services Company.

All our services, software solutions, training programs, and digital products are delivered electronically through secure online channels.

We do not sell, courier, transport, or ship physical products. Therefore, shipping charges, physical delivery timelines, courier tracking numbers, and product shipment are not applicable to our business.